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Battery Care

This guide can help you understand your Glow product rechargeable battery and increase the battery life through helpful tips. 


New Products

Glow products come fitted with a new rechargeable battery in a discharged condition and must be charged before use. Upon initial use (or after a prolonged storage period) the battery may require three to four charge/discharge cycles before achieving maximum capacity.


Product Battery Handling

If the product battery will not be in use for a month or longer, it is recommended that it is not left plugged into the charger and the product is stored in a cool, dry, clean place.

A charged battery will eventually lose its charge if unused.  It may therefore be necessary to recharge the battery after a storage period.

Actual battery run-time depends upon the power demands made by the product during use. The total run-time of the battery is also heavily dependent upon the product settings selected during use.


Here are some tips for safe product handling:

  • Do not short-circuit your Glow product. A short-circuit may cause severe damage to the battery and other internal components.
  • Avoid dropping or impacting the product.  This could result in exposure of the corrosive cell contents.
  • Avoid exposing the LED unit battery or charging plug to moisture or rain. Most Glow products are sealed against such exposure, but always charging your products inside will assist in avoiding exposure to outside elements.
  • Always keep your Glow product away from fire or other sources of extreme heat. Never incinerate. Exposure of the LED unit battery to extreme heat may result in an explosion.
  • Do not leave your Glow product rechargeable batteries discharged or unused for extended periods of time. To extend the battery life, charge your product at least every 2-3 months.
  • Only use the charger supplied for your Glow product to recharge.  Other chargers that are not designed for the specific Glow product that you have can cause damage to the LED unit.
  • Only charge your Glow product at room temperature (20°C to 22°C) to extend the product battery life. Batteries can get warm during charging and use—this is normal.  Glow product batteries and chargers are designed to protect against overheating.
  • Remember to recharge your Glow product before you want to use it. The rechargeable batteries will lose a percentage of their charge each day when left off the charger.


Memory Effect

Some batteries are prone to what is referred to as ‘memory effect’. What this means is that if the battery is repeatedly only partially discharged before recharging, the battery forgets that it has the capacity to further discharge all the way down. To explain further: If on a regular basis you fully charge your Glow product and then use only 50% of its capacity before the next recharge, eventually the battery may become unaware of its extra 50% capacity which has remained unused. The battery will remain functional, but only at 50% of its original capacity.

The best way to avoid the memory effect is to fully charge and then fully discharge the product battery at least once every 2 to 3 months. You can do this by simply leaving the product operating until the batteries discharge completely. This will help insure your battery remains healthy. Once discharged, recharge the battery completely for a full 12 – 14 hours.


Maximising Your Glow Product Battery Performance

There are few ways you can insure that you get maximum performance from your Glow product rechargeable battery:


Break In New Batteries

New batteries come in a discharged condition and must be fully charged before use. It is recommended that you fully charge and discharge the new battery two to four times to allow it to reach its maximum capacity.  To fully charge the battery you will need to leave the product on charge for a period of 12 – 14 hours.  Even if the products charge indicator light shows that it is charged, you will need to leave the product charging.

Keep Your Product Healthy

Keep the battery of your Glow product healthy by fully charging and then fully discharging it periodically.  We recommend completing this every 2 to 3 months.

Exercise the Product

Do not leave the product dormant for long periods of time. We recommend using the battery at least once every two to three weeks. If a battery has not been used for a long period of time, perform the new battery break in procedure described above.

Product Storage

If you don't plan on using the product for a month or more, we recommend storing it in a clean, dry, cool place away from heat and metal objects. Remember to break the battery in again before use.


Battery Lifetime

The life of a rechargeable battery operating under normal conditions is generally between 500 to 800 charge-discharge cycles. As the rechargeable battery begins to die, the user will notice a decline in the running time of the product.  When a product that originally operated for 8 hours is only running for an hour, it may be time to replace the battery.